At Reclamation Coffee Co. we want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, we offer a straightforward return and refund policy to ensure your peace of mind.

1. Returns:

• You may return any unused and unopened item purchased from Reclamation Coffee Co. within 30 days of the purchase date for a full refund or exchange. To initiate a return, please contact our customer support team at [customer support email] or [customer support phone number] to obtain a Return Merchandise Authorization (RMA) number.
• Returned items must be in their original packaging, unused, and in the same condition as received.

2. Refunds:

• Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days] business days.

3. Exchanges:

• If you wish to exchange an item, please contact our customer support team to arrange the exchange. We will ship the new item to you once the returned item is received and processed.

4. Return Shipping:

• You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.

5. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately. We will gladly replace the item or issue a refund.

6. Contact Us:

• If you have any questions about our return and refund policy, please contact our customer support team in our "Contact" Tab.

Thank you for shopping at Reclamation Coffee Co. Your satisfaction is our priority, and we are here to assist you throughout the return process.

1. Order Processing:

• All orders are processed within 1-2 business days (excluding weekends and holidays) after payment confirmation.

2. Shipping Methods:

• We offer standard and expedited shipping options. The shipping cost and estimated delivery time will be calculated at checkout based on your location and chosen shipping method.

3. Shipping Locations:

• We currently ship within the United States. Unfortunately, we do not offer international shipping at this time.

4. Tracking Information:

• Once your order is shipped, you will receive a confirmation email with tracking information. You can track your order using the provided tracking number and the carrier's website.

5. Shipping Delays:

• While we make every effort to deliver your orders within the estimated timeframe, shipping delays may occur due to unforeseen circumstances such as weather conditions, customs issues, or high order volumes. In such cases, we will notify you promptly about the delay and expected delivery time.

6. Shipping Charges:

• Shipping charges are calculated based on the weight of your order and your location. The exact shipping cost will be displayed during the checkout process.

7. Delivery Issues:

• If you encounter any issues with your delivery, please contact our customer support team in our "Contact Us" tab, within 7 days of the expected delivery date, and we will assist you in resolving the problem.

Thank you for choosing Reclamation Coffee Co. for your nutritional needs. If you have any further questions about our shipping policy, feel free to reach out to us. Your satisfaction is our top priority.